USPS Tracking Statuses Explained

Category: Shipping

  Shipping Label Created – Your order is being packaged & awaiting USPS pickup. Shipment Received, Package Acceptance Pending – Your order has been picked up by USPS & is awaiting an accept...

What shipping service should I select?

Category: Shipping

USPS Parcel Select Ground:  Transit time 2-9 business days. * USPS First class: Transit time 2-5 business days. * USPS Priority Mail: Transit time 1-3 business days. * USPS Priority Mail Expre...

USPS Packaged Marked DELIVERED but it was not

Category: Shipping

We apologize if you have not received your item as indicated. If your tracking information shows that your package was delivered but you can't find it: Carrier may have placed it in a safer location,...

Can I place an order for pickup?

Category: Local Pickup

Yes! There is a local pickup option available at checkout.

What do the different product types mean?

Category: Products

Stock: Stock products are typically in stock and ready to ship. Can not be personalized. Typically ships in 1-2 business days unless other wise noted on the product page.    Personalized: Personali...

Do you accept returns?

Category: Orders

Stock Product: Yes, original shipping costs & return shipping costs are the responsibility of the purchaser. * Personalized Product: No, due to the nature of personalized products we can not acce...