I placed an order with an incorrect address and it shipped already, now what?

Stock Product:

• • Package is in transit: Please reach out to the shipping carrier with your tracking number to see about rerouting your package. There may be a fee from the carrier for this service.
  • Package has been returned to sender: We will reship your package. Purchaser is responsible for shipping charges to reship the package.*
  • Package delivered to the wrong address: Unfortunately we are unable to retrieve the shipment at this point. Purchaser will have to place a new order. If the order is returned later by the recipient we will refund the second order minus shipping charges.*

   Personalized or custom product:

• • Package is in transit: Please reach out to the shipping carrier with your tracking number to see about rerouting your package. There may be a fee from the carrier for this service.
  • Package has been returned to sender: We will reship your package once we receive it back. Purchaser is responsible for shipping charges to reship the package.*
  • Package delivered to the wrong address: Unfortunately we are unable to retrieve the shipment at this point. Purchaser will have to place a new order. If the order is returned later by the recipient we will refund the second order minus shipping charges.*

*Orders with free shipping the purchaser will be responsible for actual cost of shipping.